Endear Solutions
Holistic Support Services Tailored To Meet Individual Needs
About Us.
At Endear Solutions Ltd, we are committed to providing person-centred care services. Our aim is to provide personal and functional care along with domestic services to meet the needs of individuals who require assisted living due to disability or illness. We believe in promoting a standard of excellence that aligns with the fundamental principles of good care practice. Our approach to personal care ensures that individuals can continue living in their homes and communities with the necessary assistance.
What we aim to do.
At Endear solution we provide personal care services to our service users within the scope defined by the regulatory body.
and make a positive difference by providing a high-quality, safe, and efficient service through the provision of well-trained care workers in home care environments.
We aim to deliver a service of the highest quality that will enhance and maintain the overall quality of life of the service user and ensure that the service is delivered carefully, attentively, and without discrimination or intrusion while respecting each service user's right to independence, privacy, dignity, fulfilment, informed choices, and risk-taking.
We will also aim to promote independent living, working within the service users' range of abilities and competencies and set a shining example of moral goodness by observing the integrity and respect of all service users. Treat our service users as individuals and not just numbers. Ensure that all vulnerable people we support are safe from any form of harm.
OUR STORY
Endear Solutions Ltd, based in Wolverhampton, The company provides support services to young people and adults who struggle to live independently in the Wolverhampton, Birmingham, Staffordshire, and Black Country areas. The experienced staff, who have worked in the health and social care sector, will be able to run the business effectively and efficiently.
Our Services
1
Personal Care
We always aim to help our clients live a full life with independence, dignity, support, and care.
2
Safe and Well Checks
We provide carers who will assist whenever required to ensure that the customer is safe and well. The carers will also provide meals and refreshments if needed.
3
Fun & Social activities
We promise to put a smile on our clients' faces through our planned activities.
Outcome
measures
The National Institute for Health and Care Excellence (NICE) recommends that people with severe mental health conditions should be supported by community services. According to NICE guidelines, the views of service users should be used to monitor and improve services. In 2018, the Care Quality Commission (CQC) conducted a survey of nearly 13,000 adults using these services to gather feedback and improve services at both a national and local level. However, the survey highlighted that people receiving care from community mental health services do not always feel involved in decisions about their own care, despite NICE's guidance of involving patients in shared decision making and agreeing on care plans jointly with mental health and social care practitioners. One positive finding from the survey was that fewer people are being sent out of their local area for acute care.
At Endear Solutions Ltd, we have a tailored framework that supports service users to become more independent. Our focus is on meeting the specific needs of each individual, and we work closely with social care agencies to ensure that the well-being of our service users is always a top priority. We primarily offer personal care, aiming to combat discrimination and promote independence. We also assist service users with managing their health and accessing the community. From coping strategies to managing medication and attending appointments, we help our service users build a social life, regain employment, and improve their overall health and well-being. Our approach to care is person- centred, which allows service users to measure their own progress with the support of their key workers and staff.
We also use outcome measures to evaluate the effectiveness and safety of our service and interventions and take into account the personal goals of our service users outlined in their care plans. This flexible approach ensures that we can tailor our services to meet each person's needs while enabling us to monitor the quality of our service and treatment. Ultimately, our goal is to empower our service users to take control of their lives and establish hope for a better future.